Industry Engagement Hub

With the staged issuance of the new Australian banknote series the Reserve Bank recognised the need to support the banknote industry during this transition. This portal provides information to assist the banknote industry (including equipment manufacturers, financial institutions and other high volume cash handlers, such as retailers and hospitality venues) to prepare machines and educate their staff and customers about the new banknote series.

Whether you are a retailer needing to check your self-service checkouts are ready to accept the new banknote series or a financial institution needing to prepare your staff to answer customer questions, you will find all relevant information on this portal. If you can’t find what you are looking for contact us via or 1800 633 220. You may also wish to subscribe to our email alert mailing list.

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Reserve Bank of Australia

For enquiries related to machine-readiness for the next generation of Australian banknotes email:

For general information on genuine and counterfeit banknotes visit: